Cyber Crime


Cybercrime includes Email Hacking which can be defined as “a criminal act where criminals illegally access an email account and communicate as if they are the user”. They do this by stealing account holders’ usernames and passwords through phishing or other means, to trick users into disclosing their details. They then utilize the compromised information to access and use the user’s email account.


  • Tighten your online banking security settings.
  • Never list your main e-mail addresses publicly anywhere. This includes online advertisements; blogs or any place where your information can be harvested by spammers.
  • Use a separate email address for the internet which is not linked to your personal or business e-mail account.
  • Make sure that your PC or mobile is updated with the latest IOS updates and anti-virus/malware software.
  • On a secure PC, log into your e-mail and then check whether or not any of the settings have been changed by a hacker. If any of the settings have been altered, delete the new settings.
  • Once you have changed the settings, create a new passwords, and add your secondary e-mail account as your alternative address.
  • Don’t use public computers to conduct online banking, as there is no way of knowing if they are infected with malware accidentally, or have key logging spyware installed intentionally.
  • Do not leave sensitive documents like bank statements in your inbox. Rather save them elsewhere and delete the original email with annexures.
  • Monitor your bank accounts to check that no irregular activity has taken place without your consent or knowledge.
  • Register for SMS notifications so that you are notified of any transaction on your bank account.
  • If you use a public webmail such as yahoo and gmail, ensure that you enable two factor authentication services.